1. Who we are
These terms are between you and HOUSE OF UR PTY LTD, an Australian company (“we”, “us”). House of Ur is the name of our software platform (the “service”).
Contact: support@house-of-ur.com · Billing: billing@house-of-ur.com
2. The service
House of Ur is a software platform that lets you create and run a private “House” — workspace, documents, and automated assistants (“servitors”) — subject to your chosen subscription plan. Features may change as the product develops.
3. Accounts
- You must provide accurate registration information and keep your account secure.
- You are responsible for activity under your account and for users you invite to your House.
- We may suspend or terminate accounts that breach these terms or pose a security or abuse risk.
4. Subscriptions and billing
Paid plans (Starter, Standard, Pro) are billed monthly in USD (or local currency at checkout where supported).
Merchant of record: Our order process is conducted by our online reseller Paddle.com. Paddle.com Market Limited is the Merchant of Record for all our orders. Paddle provides payment processing, invoicing, tax collection where applicable, and handles billing-related customer service inquiries and returns in line with our refund policy.
Each plan includes a monthly allowance of Shekels — platform credits used for metered usage (for example AI model calls and web search). Unused included Shekels expire at the start of each new billing period. Additional credit packs may be purchased separately. See our pricing page for current tiers and rates.
5. Acceptable use
You agree not to:
- Use the service for unlawful, harmful, or fraudulent purposes.
- Attempt to bypass usage limits, billing, or security controls.
- Interfere with or overload the platform or other customers’ Houses.
- Upload or generate content that infringes others’ rights or violates applicable law.
6. Your content
You retain ownership of content you store in your House. You grant us a limited licence to host, process, and back up that content solely to provide and improve the service.
7. Third-party services
The platform integrates third-party providers (for example payment, AI, and search APIs). Their terms and privacy practices may also apply to those components.
8. Availability and changes
We aim for reliable service but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features with reasonable notice where practicable.
9. Disclaimer
The service is provided “as is” to the extent permitted by law. Automated assistants may produce incorrect or incomplete output; you are responsible for reviewing outcomes before relying on them.
10. Limitation of liability
To the maximum extent permitted by Australian law, our liability for any claim arising from these terms or the service is limited to the fees you paid us in the twelve months before the claim (or AUD $100 if no fees were paid), except where liability cannot be excluded (including under the Australian Consumer Law).
11. Termination
You may stop using the service at any time. You may cancel a subscription through Paddle’s billing management or by contacting us. We may terminate access for material breach or as required by law.
12. Governing law
These terms are governed by the laws of South Australia, Australia. Courts in South Australia have non-exclusive jurisdiction.
13. Changes
We may update these terms by posting a new version on this page with an updated date. Continued use after changes take effect constitutes acceptance.